For international shipping look here

Shipping within the Netherlands:

Vinho do Porto tries its best to deliver your purchase to you in a timely manner. For this we charge a basic amount of 5.90 euros. When you order products for more than 40 euros, you pay only 2.95 euros in shipping costs. If you buy more than 80 euros of products, they will be delivered to you free of charge. We use the following delivery times:

Status: Delivery time:
Directly Available Order before 9 pm on a working day, the next day at home
1 werk dag (1 working day) Ordered before 12 noon on a working day, shipped the same day
2-3 werdagen (2/3 Working Days). We will ship as soon as possible, but take into account 2 to 3 working days
In bestelling (in backorder) We will inform you about the delivery time
Niet voorradig (Out of stock) This item is currently not available, you can contact us for an alternative.

Shipping to Belgium:

Vinho do Porto also ships to Belgium. Payment can be made by bank transfer to our IBAN account number or via Sofort. As soon as we have received your payment, we will send your package. We charge a basic amount of 5.90 euros for shipping. You can get a discount on this. When you order products for more than 40 euros, you pay only 2.95 euros in shipping costs. If you buy more than 80 euros of products, they will be delivered to you free of charge. We use the same delivery times as in the Netherlands.

Your order will be delivered to you on weekdays between 9 am and 5 pm.

If there are any problems with the delivery appointment or delivery, you can let us know by mail. We strive for an optimal delivery service, so that you shop as a satisfied customer at vinhodoporto.nl.

Returns:
If you want to return a product, you must contact us via the contact form or via info@vinhodoporto.nl. The costs of shipping are for your account.
There are different ways of returning your purchase:

You send your purchase yourself through a post office. Make sure that your purchase invoice is always included. The costs depend on the size of the product and whether you want to insure the shipment against loss, damage or theft. If you return your purchase yourself, vinhodoporto.nl is not responsible for the shipment.
Important! When sending back you have as sender certain rules to which you must comply. For example, the package must be well packaged and proof that the goods have been sent. You must also take into account the liability when sending goods through TNT / Postnl. You are responsible for a proper shipment. The parcel service can not be held liable for standard parcel shipments for any damage to the package, or missing items. This is only possible when sending goods with an insured shipment. See also the conditions of postnl. When sending, you must always keep proof of shipment: track and trace of Postnl is not proof of shipment!

Our return address is:

Vinho do Porto
Hunneperkade 8
7418 BT Deventer (NL)